FAQ

Arrival & Departure

WHAT ARE THE CHECK-IN AND CHECK-OUT TIMES?

Check-in: starting at 1:00 p.m.
Check-out: by 12:00 p.m. at the latest

IS A DEPOSIT REQUIRED AT CHECK-IN?

No, we only require a credit card as a guarantee of your arrival:
VISA, MASTERCARD, or AMEX. Once you arrive, you can pay however you like:
cash, Maestro, or another credit card if available.
Only in the event of a no-show or damage caused during your stay do we reserve the right to charge a fee.

CAN I CHECK IN EARLIER?

If you arrive before 1:00 p.m. and your room isn’t ready yet, we’ll be happy to store your luggage at the front desk.

CAN I CHECK OUT LATER?

Unfortunately, not at our hotel.

CAN I ARRIVE LATE?

The hotel doors are locked starting at midnight. Of course, you can always arrive later—just press the night bell and we’ll let you in right away.
If you’re already staying at the hotel, you can come and go as you please using your key card.

WHAT DOCUMENTS DO I NEED WHEN CHECKING IN?

Your ID, passport, and credit card information

CAN I LEAVE MY LUGGAGE HERE?

Yes, you can leave your luggage at the front desk free of charge.

IS THE RECEPTION OPEN 24 HOURS A DAY?

Yes, our front desk is available 24 hours a day to assist you.

WHERE IS THE CENTURY LOCATED?

in the center of Hasselt
150 m from the Grote Markt
within walking distance of the Jenever Museum, the Fashion Museum, and the Japanese Garden
3.2 km from Trixxo Arena
5 km from Pukkelpop

Rooms

WHAT AMENITIES ARE AVAILABLE IN THE ROOM?

private bathroom with shower and toilet | hair dryer | safe

CAN I RESERVE AN EXTRA BED OR A CRIB?

Yes, we offer rooms with extra beds. Please ask about availability when you make your reservation.

CAN I BRING A BABY CRIB?

Sure, just let us know so we can book the most comfortable room for you.

ARE THERE FAMILY ROOMS?

There are rooms where one extra bed can be added. This means a maximum of three people can stay in one room. Please inquire about availability when making your reservation.

ARE THERE WHEELCHAIR-ACCESSIBLE ROOMS?

No, this hotel does not have an elevator either.
If you have difficulty using stairs, we recommend booking a room at our other hotel—https://hashotel.be. That location (100 meters away) does have elevators and accessible rooms available.

CAN I STAY FOR A LONG TIME?

If you’re looking for a hotel for a longer stay, please book a room at our other hotel—https://hashotel.be. This location has 6 studios and 1 apartment specifically designed for long-term stays.

Breakfast

IS BREAKFAST INCLUDED?

A continental breakfast served at your table is included as standard.

WHEN AND WHERE IS BREAKFAST SERVED?

Every day between 7:00 a.m. and 11:00 a.m. in the restaurant.

WHAT IS INCLUDED IN THE BREAKFAST BUFFET?

View the entire package: https://century.be/menukaart/
Additional breakfast items are included in the price:
bacon, egg dishes, fruit & yogurt

ARE THERE GLUTEN-FREE, LACTOSE-FREE, OR VEGAN OPTIONS?

These are not included by default; please mention this when making your reservation if necessary.

CAN I BRING A BREAKFAST PACKAGE?

You can bring your breakfast in a package; just let us know when you make your reservation or check in, and we’ll take care of it.

Hotel Reservations

CAN I CHANGE MY RESERVATION?

Reservations made directly through THE CENTURY website:
. Please feel free to contact us at
. Reservations made through https://booking.com or other websites: Please contact https://booking.com to change your reservation.

CAN I CANCEL MY RESERVATION? What are the cancellation policies?

The options for making changes or cancellations depend on the selected rate and the booking terms.
Reservations made directly through The Century’s website:
. Feel free to contact us.
Reservations made through https://booking.com or other websites: Please contact https://booking.com to change or cancel your reservation.

WHAT IS THE MAXIMUM CAPACITY FOR GROUPS?

Depending on your arrival date and length of stay, we can provide up to 10 ROOMS per night. If you’d like additional rooms, we can assist you at HASHOTEL, the hotel located 150 meters from The Century.

Payment

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

You can pay with:
Bancontact/Maestro
Visa
Mastercard
American Express
Cash
We also accept the following gift cards:
C.Group Gift Card
Hasseltbon
Visit Limburg Gift Card
Vlaanderen Vakantieland voucher

IS A CREDIT CARD REQUIRED?

That’s right, we require a VISA, MASTERCARD, or AMEX to guarantee your stay.
You cannot make a reservation without one.

ARE THERE ANY ADDITIONAL FEES OR CITY TAXES?

You pay €3.50 CITY TAX per person per night—this is a mandatory fee—

Facilities

IS THERE FREE WIFI?

Sure, click on THECENTURY-FREE—you don’t need a password.

IS THE RECEPTION OPEN 24/7?

Absolutely! You can reach us 24 hours a day, 7 days a week.

DOES THE CENTURY HAVE A RESTAURANT?

Absolutely. The restaurant is located on the ground floor and also on the first floor.

CAN I RENT AN E-BIKE?

Click on this link and enjoy Hasselt and the surrounding area:
https://www.city-rent.be/nl/35-2/

DOES THE CENTURY HAVE A BIKE RACK?

There is one lockable BIKE BOX available for all hotel guests, located 350 meters from the hotel.
You can park your bike there for FREE. No reservation is required.

IS THERE A GYM?

No, unfortunately not, but there are some options nearby:
– 250m away is I FITNESS I-fitness | Location
– 250m away – BOULDERGYM – Want to go bouldering in Hasselt? Come to Monk.
– A new entry has been added at 300m: JIMS I https://jims.be

IS THERE A LAUNDRY SERVICE?

We do not offer a dry cleaning or laundry service
. Visit these websites and book/pay online:

Bubbleworks Easy Hasselt


PLEASE NOTE: BUBBLEWORKS allows 2 business days to deliver your laundry in good condition.

CAN I RENT A MEETING ROOM?

NO, not at the Century.
HasHotel (our sister hotel) does have two fully equipped meeting rooms:
Ask for our information on available meeting rooms: https://hashotel.be/meeting/

Restaurant & Bar

WHAT ARE THE HOURS OF OPERATION?

The restaurant is open from 8:00 a.m. until closing
KITCHEN HOURS
SUNDAY through THURSDAY: 10:00 a.m. to 9:30 p.m.
FRIDAY & SATURDAY: 10:00 a.m. to 10:00 p.m.

MENU - WHAT DISHES DO YOU SERVE?

We serve breakfast, brunch, lunch, and dinner, featuring classic dishes prepared in a creative, contemporary style. View our menu online: https://century.be/menukaart/

ARE THERE ANY VEGETARIAN, VEGAN, OR GLUTEN-FREE DISHES?

Our menu features a variety of vegetarian dishes.
Check them out online: https://century.be/menukaart/
Do you have any allergies or dietary restrictions? Please let our staff know.

DO YOU TAKE ALLERGIES INTO ACCOUNT?

Yes. Please let us know when you make your reservation or place your order so we can give you the best possible advice.

IS THE MEAT HALAL?

Our Belle Flamande chicken and vol-au-vent are halal.

IS THERE A CHILDREN'S MENU?

Yes. You can find the children’s meals at the back of our menu or view them online at: https://century.be/menukaart/

CAN I HAVE A PRIVATE DINNER?

No, completely private dining is not possible. However, we do have several spaces on the first floor where you can enjoy your dinner in a more secluded setting:
Chez Dre: up to 20 people
Haard: up to 34 people
Zaal: up to 50 people

CAN I RESERVE A TABLE?

You can reserve a table through our website: https://century.be/contact/
For groups (8 or more people), please contact us by phone or email: 011-22 47 99 hotel@thecentury.be

DO I NEED TO MAKE A RESERVATION?

We recommend making a reservation in advance, especially on weekends and during busy periods. Book online at: + LINK

CAN I STOP BY WITHOUT A RESERVATION?

Yes. Are you in the area? Feel free to stop by.

CAN I MAKE A RESERVATION FOR A LARGE GROUP?

Yes, we can accommodate up to 200 people.
Email: hotel@thecentury.be—we’d be happy to send you some suggestions.

CAN I PICK UP MY ORDER?

Yes, all the dishes on our menu are available for takeout.

House Rules

ARE DOGS ALLOWED?

Yes, well-behaved dogs are welcome at the hotel and in the restaurant.
Please make sure your dog doesn’t disturb other guests or the staff.

IS SMOKING ALLOWED?

The Century is a smoke-free hotel.

Practical Information

WHAT ARE THE HOURS OF OPERATION?

The restaurant is open from 8:00 a.m. until closing
KITCHEN HOURS
SUNDAY through THURSDAY: 10:00 a.m. to 9:30 p.m.
FRIDAY & SATURDAY: 10:00 a.m. to 10:00 p.m.

HOW CAN I CONTACT THE RESTAURANT/HOTEL?

You can reach us by phone or email.
Our staff will be happy to assist you.
contact: hotel@thecentury.be I 011-22 47 99

CAN I BUY A GIFT CARD?

C.Group GIFT CARD
With the C.Group gift card, you’ll always give the perfect gift.
Our gift card is valid at all C.Group stores.
ORDER YOUR ONLINE GIFT CARD AT https://cgroup.be/cadeaubonnen

Parking & Accessibility

WHERE CAN I PARK?

Q-PARK LUIKERPOORT (PAID PARKING, 200 M FROM THE HOTEL)
FOLLOW THIS LINK: https://www.q-park.be/nl-be/parkeren/hasselt/luikerpoort/
Free parking – Subject to availability – 250 meters from the hotel
Private garage space – reserve in advance via hotel@thecentury.be – 300 meters from the hotel
TRANSPORTATION TO/FROM HASSELT

HOW DO I GET TO THE HOTEL FROM THE AIRPORT OR TRAIN STATION?

By train (Brussels Airport) + bus
By taxi or car

DOES THE HOTEL OFFER A SHUTTLE SERVICE?

No, we don’t offer a shuttle service, but D&D Services can help you with that.
You can book your ride online.
Click here to book your ride: https://www.d-dservices.be/

TAXI & AIRPORT TRANSPORT IN HASSELT

If you’d like a taxi, please contact us directly to book a taxi ride or airport transfer:
TAXISERVICE Taxi service in and around Hasselt I HTM: 011-30 10 20
AIRPORT SHUTTLE https://www.d-dservices.be/
UBER also operates in Hasselt.
>> BOOK EARLY AND IN ADVANCE
your transportation during major events (Pukkelpop, Schlagerfestival, …)