{"id":2438,"date":"2026-07-10T06:49:11","date_gmt":"2026-07-10T06:49:11","guid":{"rendered":"https:\/\/century.be\/faq\/"},"modified":"2026-07-10T07:04:55","modified_gmt":"2026-07-10T07:04:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/century.be\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”1151″ bg_image_type=”default” bg_position=”center center” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”15%” bottom_padding=”10%” top_padding_tablet=”180″ bottom_padding_tablet=”100″ text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” color_overlay=”#000000″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”center” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][split_line_heading animation_type=”default” text_direction=”default”]\n

FAQ<\/h2>\n[\/split_line_heading][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\n

Arrival & Departure<\/h3>\n[\/vc_column_text][toggles style=”default” border_radius=”none”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”WHAT ARE THE CHECK-IN AND CHECK-OUT TIMES?”][vc_column_text]Check-in: starting at 1:00 p.m.
\nCheck-out: by 12:00 p.m. at the latest[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”IS A DEPOSIT REQUIRED AT CHECK-IN?”][vc_column_text]No, we only require a credit card as a guarantee of your arrival:
\nVISA, MASTERCARD, or AMEX. Once you arrive, you can pay however you like:
\ncash, Maestro, or another credit card if available.
\nOnly in the event of a no-show or damage caused during your stay do we reserve the right to charge a fee.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”CAN I CHECK IN EARLIER?”][vc_column_text]If you arrive before 1:00 p.m. and your room isn’t ready yet, we’ll be happy to store your luggage at the front desk.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”CAN I CHECK OUT LATER?”][vc_column_text]Unfortunately, not at our hotel.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”CAN I ARRIVE LATE?”][vc_column_text]The hotel doors are locked starting at midnight. Of course, you can always arrive later\u2014just press the night bell and we\u2019ll let you in right away.
\nIf you\u2019re already staying at the hotel, you can come and go as you please using your key card.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”WHAT DOCUMENTS DO I NEED WHEN CHECKING IN?”][vc_column_text]Your ID, passport, and credit card information[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”CAN I LEAVE MY LUGGAGE HERE?”][vc_column_text]Yes, you can leave your luggage at the front desk free of charge.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”IS THE RECEPTION OPEN 24 HOURS A DAY?”][vc_column_text]Yes, our front desk is available 24 hours a day to assist you.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”WHERE IS THE CENTURY LOCATED?”][vc_column_text]in the center of Hasselt
\n150 m from the Grote Markt
\nwithin walking distance of the Jenever Museum, the Fashion Museum, and the Japanese Garden
\n3.2 km from Trixxo Arena
\n5 km from Pukkelpop[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=”” text_direction=”default”]\n

Rooms<\/h3>\n[\/vc_column_text][toggles style=”default” border_radius=”none”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”WHAT AMENITIES ARE AVAILABLE IN THE ROOM?”][vc_column_text]private bathroom with shower and toilet | hair dryer | safe[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”CAN I RESERVE AN EXTRA BED OR A CRIB?”][vc_column_text]Yes, we offer rooms with extra beds. Please ask about availability when you make your reservation.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”CAN I BRING A BABY CRIB?”][vc_column_text]Sure, just let us know so we can book the most comfortable room for you.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”ARE THERE FAMILY ROOMS?”][vc_column_text]There are rooms where one extra bed can be added. This means a maximum of three people can stay in one room. Please inquire about availability when making your reservation.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”ARE THERE WHEELCHAIR-ACCESSIBLE ROOMS?”][vc_column_text]No, this hotel does not have an elevator either.
\nIf you have difficulty using stairs, we recommend booking a room at our other hotel\u2014https:\/\/hashotel.be. That location (100 meters away) does have elevators and accessible rooms available.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”CAN I STAY FOR A LONG TIME?”][vc_column_text]If you’re looking for a hotel for a longer stay, please book a room at our other hotel\u2014https:\/\/hashotel.be. This location has 6 studios and 1 apartment specifically designed for long-term stays.[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=”” text_direction=”default”]\n

Breakfast<\/h3>\n[\/vc_column_text][toggles style=”default” border_radius=”none”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”IS BREAKFAST INCLUDED?”][vc_column_text]A continental breakfast served at your table is included as standard.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”WHEN AND WHERE IS BREAKFAST SERVED?”][vc_column_text]Every day between 7:00 a.m. and 11:00 a.m. in the restaurant.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”WHAT IS INCLUDED IN THE BREAKFAST BUFFET?”][vc_column_text]View the entire package: https:\/\/century.be\/menukaart\/<\/a>
\nAdditional breakfast items are included in the price:
\nbacon, egg dishes, fruit & yogurt[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”ARE THERE GLUTEN-FREE, LACTOSE-FREE, OR VEGAN OPTIONS?”][vc_column_text]These are not included by default; please mention this when making your reservation if necessary.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”CAN I BRING A BREAKFAST PACKAGE?”][vc_column_text]You can bring your breakfast in a package; just let us know when you make your reservation or check in, and we’ll take care of it.[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=”” text_direction=”default”]\n

Hotel Reservations<\/h3>\n[\/vc_column_text][toggles style=”default” border_radius=”none”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”HOW DO I MAKE A RESERVATION?”][vc_column_text]It’s best to do this through our website: https:\/\/bookingengine.mylighthouse.com\/be\/the-century-hotel-hasselt?Language=nl-NLp%20icon_fontawesome=fa%20fa-angle-down%5D%5B\/vc_column_text%5D%5B\/toggle%5D%5Btoggle<\/a> color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”CAN I CHANGE MY RESERVATION?”][vc_column_text]Reservations made directly through THE CENTURY website:
\n. Please feel free to contact us at
\n. Reservations made through https:\/\/booking.com<\/a> or other websites: Please contact https:\/\/booking.com<\/a> to change your reservation.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”CAN I CANCEL MY RESERVATION? What are the cancellation policies? “][vc_column_text]The options for making changes or cancellations depend on the selected rate and the booking terms.
\nReservations made directly through The Century\u2019s website:
\n. Feel free to contact us.
\nReservations made through https:\/\/booking.com<\/a> or other websites: Please contact https:\/\/booking.com<\/a> to change or cancel your reservation.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”WHAT IS THE MAXIMUM CAPACITY FOR GROUPS?”][vc_column_text]Depending on your arrival date and length of stay, we can provide up to 10 ROOMS per night. If you\u2019d like additional rooms, we can assist you at HASHOTEL, the hotel located 150 meters from The Century.[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=”” text_direction=”default”]\n

Payment<\/h3>\n[\/vc_column_text][toggles style=”default” border_radius=”none”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”WHAT METHODS OF PAYMENT DO YOU ACCEPT?”][vc_column_text]You can pay with:
\nBancontact\/Maestro
\nVisa
\nMastercard
\nAmerican Express
\nCash
\nWe also accept the following gift cards:
\nC.Group Gift Card
\nHasseltbon
\nVisit Limburg Gift Card
\nVlaanderen Vakantieland voucher[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”IS A CREDIT CARD REQUIRED?”][vc_column_text]That’s right, we require a VISA, MASTERCARD, or AMEX to guarantee your stay.
\nYou cannot make a reservation without one.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”ARE THERE ANY ADDITIONAL FEES OR CITY TAXES?”][vc_column_text]You pay \u20ac3.50 CITY TAX per person per night\u2014this is a mandatory fee\u2014[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=”” text_direction=”default”]\n

Facilities<\/h3>\n[\/vc_column_text][toggles style=”default” border_radius=”none”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”IS THERE FREE WIFI?”][vc_column_text]Sure, click on THECENTURY-FREE\u2014you don’t need a password.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”IS THE RECEPTION OPEN 24\/7?”][vc_column_text]Absolutely! You can reach us 24 hours a day, 7 days a week.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”DOES THE CENTURY HAVE A RESTAURANT?”][vc_column_text]Absolutely. The restaurant is located on the ground floor and also on the first floor.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”CAN I RENT AN E-BIKE?”][vc_column_text]Click on this link and enjoy Hasselt and the surrounding area:
\nhttps:\/\/www.city-rent.be\/nl\/35-2\/%5B\/vc_column_text%5D%5B\/toggle%5D%5Btoggle<\/a> color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”DOES THE CENTURY HAVE A BIKE RACK?”][vc_column_text]There is one lockable BIKE BOX available for all hotel guests, located 350 meters from the hotel.
\nYou can park your bike there for FREE. No reservation is required.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”IS THERE A GYM?”][vc_column_text]No, unfortunately not, but there are some options nearby:
\n– 250m away is I FITNESS I-fitness | Location
\n– 250m away – BOULDERGYM – Want to go bouldering in Hasselt? Come to Monk.
\n– A new entry has been added at 300m: JIMS I https:\/\/jims.be[\/vc_column_text%5D%5B\/toggle%5D%5Btoggle<\/a> color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”IS THERE A LAUNDRY SERVICE?”][vc_column_text]We do not offer a dry cleaning or laundry service
\n. Visit these websites and book\/pay online:<\/p>\n

Bubbleworks Easy Hasselt<\/a><\/p><\/blockquote>\n